Contact Lenses Xpress: Norton Tim OD - 28 Reviews - Healthcare in Little Rock, AR - Birdeye (2025)

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Horrible!I came back to get my prescription fixed, the doctor was very rude, told me I am a liar, "pissing him off" and refused to fix my prescription.When I asked for my money back since I can't use the prescription, he yelled at me, humiliated me in front of customers and told me to take off my contacts on the spot in order to get a refund.Dr. Tim Norton is very unprofessional. He's nice during the check up, but if you come back for your prescription to be corrected, be aware.

I went in because the contacts I got elsewhere were not doing the job. The Dr. gave me an exam and informed me I had cataract. That's why my sight had changed. The other Dr. made no mention of it. I had surgery on both eyes and now I see perfect. He was AWESOME. I'd recommend him to everyone.

I have use Dr Norton for 20+ years. I find him very accurate with his prescriptions and pleasant to deal with. I like his service so much I have followed him through 3 different clinics. His prices seem to always be competitive as well.

I think they did a wonderful job he has a lot of customers i waited maybe 15 mins he has a great sense of humor he's not rude he just try and may you feel comfortable

Poor Service! Very Slow and they never answer the phone.

Im scared to take my kids here now oh wow!

On my first visit I was not immediately greeted, they were all huddled together with the Dr talking about a customer. When he gave I guess what he considers to be a greeting he said "hey little girl". During the exam his assistant was very nice & he was okay. Afterwards he basically told me to pick some frames & walked away, not seeing if I had questions or any understanding of single lens, bifocal,ect. I had to go find him after waiting for a while. I picked my frames, he measured me & I left realizing no one ever told me h...read more

He was very rude from my first appointment with him. He always greeted me saying "hey little girl". I am an adult and I do not think that is professional. I have been back and forth with them for four months. They have misplaced two pair of glasses that was suppose to been on my chart for me to order. I have receive almost four calls telling me that my contacts are in, never the less, once arriving there, my contacts are not there. I call one last time to see if my glasses have made it in. The lady on the phone tell me that ...read more

the doctor was nice and to the point during my visit. i did not have to wait a long time and even though the appointment cost a little more($90+/-) than most eye doctors you get a pair of glasses with that price, which i really liked. he told me about a web site that they are partners with and i got my contacts at a super reasonable price as well.I'm not sure about the other folks saying that the doctor threw a fit and yelled at them or how that went down, but he seems to be a super cool hippie type of guy. Super Chill. so ...read more

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